· Customised - Flexibility of loading amount ranging from Rs. 500 to Rs. 10,000.
· Valid for three years.
· No issuance Fee for LIC branches and LIC Offices.
· Flexibility of use- Spend the amount in any number of transactions within the validity period of three year.
· Freedom to use – Gift Card gives you the freedom make day to day purchases at Merchant locations like Jewelry Stores, Apparel Stores, Departmental Stores, Petrol Pumps, Restaurants etc. as well as on various mobile wallets, E-commerce websites & applications for shopping, booking air/rail/movie tickets & utility bill payments online.
· Tap and Pay - Instead of dipping (or swiping) the card at the billing counter, you can simply wave / tap the card on the contactless Point of Sale (POS) terminal and pay without entering a PIN for purchases upto Rs.5000/-
· Gift Pack- Pre-wrapped, ready for gifting. Provision to write personalized message on the Gift Card Envelope
· Long Distance Gifting - Make your presence felt through an Gift Card in spite of being away from your loved ones
- Wider acceptability: Accepted at over lakhs merchant outlets and e-commerce websites in India.
· Shagun Gift Card provides convenience to facilitate awards, special rewards, commissions and bonus to LIC Employees and Agents.
- Should
be an Indian citizen. Foreign Nationals, NRIs & PIOs are not eligible
to apply.
- Should
not be a minor or illiterate person.
- Have
Permanent Account Number (PAN) issued by Income Tax Department.
FAQ- SHAGUN SHAGUN GIFT CARD
| S.N. | Query | Answer |
| 1 | What is a Shagun Gift Card? |
|
| 2 | What is the loading limit and validity? |
Minimum Loading – Rs. 500 & Maximum Loading – Rs. 10,000 |
| 3 | Where can I use the Shagun Gift Card? |
2. E-Commerce transaction. 3. Contactless ( Paywave) transaction. |
| 4 | How do I check the Balance remaining on my card? | You can walk into any IDBI ATM, insert your card, enter your PIN and do a Balance Enquiry to find out the balance remaining on your card. You can also request for a mini statement, which will give you details of the last 10 transactions on your card. |
| 5 | How do I report the loss of my card? | All you need to do is call up our 24-hour toll free number 1800-22-6999, quote your Shagun Gift Card Reference Number (account number). Your card will be deactivated immediately to prevent misuse. For more enquiries on Card may be asked on toll free number 1800-209-4324. |
| 6 | What measures should I take to protect my Card? |
|
| 7 | What measures should I take to protect my PIN? |
2. Please memorize your PIN and destroy the enclosed PIN mailer. 3. Please use the PIN allotted to you when you visit the IDBI bank ATM for the first time. |
| 8 | How can I claim the unutilized balance remaining on this card? | As per PPI guidelines issued by RBI, for Shagun Gift Cards Cash-out or refund or funds transfer shall not be permitted. |
| 9 | What if I have lost my physical PIN ? |
2. Toll Free Number – 1800-209-4324 |
| 10 | PIN Generation through IDBI Bank ATM | Step 1: Insert your Gift Card in IDBI Bank ATM Step 2: Select your preferred language Step 3: Select “Generate ATM PIN” option Step 4: Select “Generate OTP” option Step 5: OTP is sent to customer’s registered Mobile Number Step 6: Reinsert your Debit Card in IDBI Bank ATM Step 7: Select your preferred language Step 8: Select “Generate ATM PIN” option Step 10: Enter the 6 digit OTP received on your registered Mobile Number and confirm Step 11: Enter Request ID received along with the OTP message. Step 12: OTP is validated successfully Step 13: Post validation of the OTP customer will be asked to create a PIN of his choice Step 14: Customer needs to re-enter the PIN to confirm |
| 11 | Generating your Card PIN through IVR | Process Flow 1. Dial any of the phone banking numbers 1800-209-4324 or 1800-22-1070 (toll free) or 022-67719100 (Non-toll free). 2. Select language preference 3. In the main menu – Press -2 for “Green Pin Generation” 4. Press - 1 to “Generate ATM PIN instantly” 5. Enter Customer ID 6. Enter 16-digit Debit Card number 7. OTP will be received on registered mobile number 8. Enter the OTP (3 attempts will be given for entering the OTP) 9. If the OTP is not received via SMS, IVR will give option of resending the OTP after 2 announcements 10. Once the OTP is validated by the system – Customer will be prompted to enter 4 digits of his choice & re-enter to confirm it as his debit card PIN. |
